You can become our new player in less than one minute! You can use one of available deposit methods and make your first deposit! On temporary account you can play untill you reach certain stake limit and there is no withdrawal possibility. Check our T&C’s § 5.
The temporary account is valid for 30 days, after this time it is suspended, to be able to use it fully, you must register in full. The limitations of the temporary account are the lack of the possibility of withdrawals and the specified limit of stakes placed - PLN 8,000, if you exceed it, further play will not be possible until the completion of full registration and verification of the documents sent.
Unfortunately most of our promotions are not available for temoporary accounts. If you want to use all benefits of LV account, please go through full registration.
In such cases, the bet will be settled as canceled when the game does not resume within time specified for each sport, after alleged start of the event. (More information available in T&C’s section - Special Rules For Each Sport).
Complaints can be made in accordance with Section VIII of the Betting Rules, by filling in the COMPLAINT FORM and sending it to us by mail to the LV BET Zakłady Bukmacherskie Sp. z o.o., ul. Melchiora Wańkowicza 3 40-384 Katowice, or at [email protected]. The complaint must be signed by hand.
We are a legal bookmaker and we have a valid license of the Polish Ministry of Finance, to provide betting services in Poland. License DAG11.6831.4.2022 was issued on May 13, 2022.
You will always receive an e-mail information from us, with the reason of cancellation. If you were taking a part in promotion, probably the requirements of turnover hedn’t been met. If you made deposit, minimal turnover should had been 50% of your deposit. If you need more information you can always contact our Customer Support via LIVE chat or send us an e-mail on [email protected].
If you want to change bank account assigned to your LV account, contact us via Live Chat or send an email to [email protected].
Usually verification takes no more than 30 minutes. However, if your ID photo doesn’t meet requirements of T&C’s, you will receive e-mail information from our verification department.
To place a bonus bet, under the selection list there is a slider / option “Use bonus” which must be ticked (moved) to the right side. Once the bonus is active, the description “Place a bet” will change to “Place a bonus bet” Please note that you will only be able to use the multiplier bonus on KOMBI bets consisting of a minimum of 3 events, with a total minimum coupon rate of 2.50 and a minimum rate for each event of 1.25.
It’s possible that your betslip from last week qualified to our Safe Bet 4+ promotion. You can check T&C’s HERE. If you have any doubts you can always contact us via LIVE chat or e-mail.
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